Free audit
Starting an audit, confirming a market, reviewing prompts and understanding the final report.
Pallix help
Find the next useful step.
Start with the area you are working in. If the answer is not here, send us the workspace, brand or audit context and we will help directly.
Trial setup
Creating a workspace, selecting surfaces, confirming competitors and launching the initial monitoring run.
Dashboard
Understanding visibility, sentiment, citations, source gaps, competitors, market intelligence and prioritized fixes.
Plans and billing
Comparing plans, changing a subscription, understanding limits or getting help with a payment.
Before contacting support
Four checks solve most issues.
These details help us diagnose a problem quickly and avoid unnecessary back-and-forth.
Confirm the correct account
Use the work email associated with your workspace or audit.
Copy the exact link
Include the dashboard, report or setup URL where the issue appears.
Describe what you expected
Tell us what you tried and what happened instead.
Include visible errors
Paste the message or attach a screenshot without sharing passwords or secrets.
Need a person?
Send the context once.
Email akash@pallix.in from your work address. Include the brand or workspace name, the relevant link and a short description of what is blocked.
Common next step
Understand the product before setting it up.
Browse concise product, trial, pricing and market-coverage answers.