Questions, answered
Before you start.
More answers are in the full FAQ. Still deciding on a tool? Use our buyer's checklist.
Can I try Pallix before paying?+
Yes. Create your workspace and start a 7-day free trial: up to 20 tracked prompts, refreshed daily on three AI engines: ChatGPT, Gemini and Google AI Overviews. If you are not ready to set up a workspace, the free audit gives you a one-time AI visibility diagnosis without signing up.
How is Pallix priced?+
Each plan is a per-brand subscription billed monthly or annually, with unlimited seats. Plans differ by prompt volume, refresh cadence, competitor depth and intelligence modules. Managed AEO Services adds our team doing the work for you and starts with a one-month paid pilot at ₹4,999. Prices are currently shown in INR; teams in other markets can contact us for local commercial terms.
What is the difference between the free audit, trial and paid plan?+
The free audit gives you a one-time view of your brand's AI visibility. The 7-day trial lets you create a workspace and experience recurring AI visibility monitoring across up to 20 tracked prompts, refreshed daily on ChatGPT, Gemini and Google AI Overviews. A paid plan keeps your workspace running with the prompt volume, refresh cadence and intelligence modules included in your selected tier.
Do I need to book a demo before starting?+
No. The trial is self-serve and does not require a sales call. Book a demo if you want help choosing prompts, competitors and workflows, or if you need a multi-brand or enterprise rollout.
What is Managed AEO Services?+
Managed AEO Services is the Growth platform plus our team doing the work. We write polished on-page fixes ready to publish, prepare outreach pitches for the publications and sources AI cites, and write new blog content for the prompts you are missing. It costs ₹9,999 a month (₹8,999 a month billed annually) and starts with a one-month paid pilot at ₹4,999.
What happens when the trial ends?+
Choose Starter or Growth to continue monitoring the workspace, or move to Managed AEO Services if you want our team to do the work. Your plan controls tracking breadth and refresh cadence; the brand setup and evidence collected during the trial stay in the same workspace.
What counts as a prompt?+
A prompt is one question you track, such as "best sunscreen for oily skin in India". Pallix asks it on every AI engine in your plan at each refresh, so Starter's 30 prompts on 3 engines, refreshed twice a week, come to about 180 AI answers a week.
Can I track more than one brand?+
Starter and Growth each cover one brand, with unlimited seats for your team. To run several brands or client accounts from one login, with white-label reports, book a demo for Agency / Enterprise.
Can I cancel?+
Yes, at any time from billing settings. Your access continues until the end of the period you have paid for, and you can ask for a full refund within 7 days of your first payment.