Terms of Service
These terms set clear expectations for audits, trials, workspaces, and paid subscriptions across Pallix.
Who we are
Pallix is operated by Pallix Technologies Pvt Ltd, a company incorporated in India with its office in Pune, Maharashtra (“Pallix”, “we”, “us”). These terms are an agreement between you and Pallix Technologies Pvt Ltd covering the pallix.in and app.pallix.in services.
Use of the product
You may use Pallix to create workspaces, run AI visibility audits, and review reports for your own brand or for brands you are authorized to manage. You agree not to use the product for unlawful, abusive, or misleading activity.
Accounts and access
You are responsible for keeping your account credentials secure and for activity performed through your workspace. You must provide accurate account information and notify us if you suspect unauthorized access.
AI-generated output
Pallix reports rely on third-party AI platforms and related data providers. AI outputs can be incomplete, outdated, or incorrect, so you should treat them as decision support rather than guaranteed truth.
Trials, plans, and billing
Eligible users may start a 14-day trial without a payment card. Trial limits and included features are shown in the product. Paid-plan pricing, renewal terms, and billing details shown at checkout or in a written quote control the commercial relationship.
Availability and changes
We aim to keep Pallix available and reliable, but do not promise uninterrupted service. Features, providers, limits, and workflows may change as the product improves. We will communicate material changes when reasonably possible.
Intellectual property
Pallix and its original product materials remain our property. You retain your rights in the brand information and content you submit, and grant us the limited permission needed to process that material and provide the service.
Limitation of liability
The product is provided “as is”. To the maximum extent permitted by law, Pallix is not liable for indirect or consequential losses, or for business decisions made in reliance on reports and AI-generated output. Our total liability for any claim is limited to the subscription fees you paid to us in the twelve months before the event giving rise to the claim.
Suspension and termination
You can stop using Pallix or cancel your subscription at any time; the refund policy explains how billing is handled. We may suspend or terminate access for material breach of these terms, unlawful use, or non-payment, and will tell you why when we do. Sections that by their nature should survive termination, such as intellectual property and liability, survive it.
Governing law
These terms are governed by the laws of India, and the courts at Pune, Maharashtra have exclusive jurisdiction over disputes arising from them.
Contact
For questions about these terms, email akash@pallix.in, or write to Pallix Technologies Pvt Ltd, Pune, Maharashtra, India.